Terms And Conditions

This agreement applies to and between you, the user of this website and BioHackingCore (https://biohackingcore.com). Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the website. If you do not agree to be bound by these terms and conditions, you should stop using the website immediately. Please read these terms and conditions (“Terms”, “Terms and Conditions”) carefully before making a purchase or using this website operated by BioHackingCore (“us”, “we”, or “our”).

In this Agreement “you” and “your” refer to customers, prospective customers, and users of our website/Services, “we”, “company”, “us” and “our” refer to BioHackingCore or https://biohackingcore.com, and “Service” refers to the services provided by us. Party”, “Parties”, or “Us”, refers to both the customers and ourselves, or either the customer or ourselves. “Item” or “product” refers to our herbal supplements and nutraceuticals sold on this website. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to our customers in the most appropriate manner, for the express purpose of meeting the customer’s needs with respect to the provision of the company’s stated services and product, in accordance with and subject to, prevailing laws. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

By using https://biohackingcore.com (the “Site”) or purchasing our product, you agree to follow and be bound by these terms and conditions and agree to comply with all applicable laws and regulations.

1. Unauthorised access

It is unlawful to try and gain unauthorised access to the site, its servers, or any computer or database connected to the site. You must not attack the Site via a denial-of-service attack or a distributed denial-of-service attack. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the site or make a purchase on it will cease immediately.

2. Our Product

Biohacking core is a brand selling supplements and nutraceuticals that are beneficial to having a healthy lifestyle. We offer a variety of health supplements and nutraceutical products from industry-leading manufacturers. When you buy from Thehack, you can trust that you are getting quality products and value for money.

Placing an Order

To Place an order, kindly follow the following steps:

  1. Choose your product and add this to the basket;
  2. Once added, go to the checkout page and complete the purchase by providing information on your preferred payment option;
  3. Once payment is made, a confirmation email will be sent to the email provided while completing the purchase/order.

Alternatively, you can create an account/signup on our website by filling in the required information on the signup page. Our system shall verify if this submission is valid and once verified, an email shall be sent to the email provided during your signup. Once you have passed the verification process, you can carry on shopping and placing items in the basket.


3. Payments

In consideration of the products sold on this website and services provided, you may be asked to supply certain information relevant to your purchase/order including, without limitation, your name, your phone number, house address, email address, delivery address, card details and any information needed by us to complete your order. The total cost for the purchase/order (including all delivery and service charges) will be displayed on the checkout page. All payments will be made either through PayPal, debit/credit card or other methods available on the website.

You agree to incur any bank or card fees/charges regarding any payment you may make through this website. Please contact your financial institution for more information.

4. Setting up an Account

To use the website or make a purchase, it is advisable to set up an account. This will ensure future purchases are made quicker and safer. In creating your account and continuing to use this website, you represent and warrant that:

  • All information you submit is accurate and truthful;
  • You have permission to submit payment Information where permission may be required; and
  • You will keep this information accurate and up to date.

It is recommended that you do not share your account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your account details shared by you. If you use a shared computer, it is recommended that you do not save your account details in your internet browser. If you have reason to believe that your account details have been obtained by another without consent, you should immediately contact your bank to rectify the issue and provide further actions to take.

5. Shipping and delivery

Once an order has been made by a buyer, we will package the item and deliver the order to the delivery address provided by the buyer. Where a buyer is expected to provide a delivery address, it is the responsibility of the buyer to provide a valid address. We will not be liable for any delivery made to the wrong address due to the negligence or omission of a buyer in providing the correct address. The costs relating to delivery are added to the basket upon checkout. A buyer will be shown a total to include the price of the product/item as well as the delivery charges. This total is charged to the payment method used to make the purchase. This information will be displayed in the order confirmation email sent to the buyer.

While we aim to ship orders on the same business day when payment is received before 17:00 CET, buyers understand the delivery date provided are estimated dates and delivery could take longer depending on the delivery company. There may be unexpected and unavoidable delays in delivering the order such as strikes, floods, fires, acts of God and delays caused by the delivery company. The buyer promises to hold TheHack harmless for any such a delay. In the event of such a delay, we urge the buyer to permit a few more days to receive the delivery.

It is the responsibility of the buyer to find out if the order can be shipped to their location. The buyer assumes all responsibility for any customs duties or fees in shipping an order internationally.

6. Refund and Cancellation Policy

We provide a 14-days money-back guarantee on our products. Thus, if you have purchased a product from our website and wish to make a return and get a refund or replacement, you can return the item within 14 days of purchase. Please note that our 14-days money-back guarantee does not apply to damaged goods resulting from your negligence and is subject to our 5 days notice period for products damaged on delivery.

If on the delivery of the product, you discover that there is a damage/fault, you shall contact us immediately notifying us of such damage or fault. For returns and/or refunds to be made effective, you must notify us of your intention to return the product within 5 days of receiving it.

It is your responsibility to provide us with evidence to show the damage/fault was not due to your mistake and such damage/fault happened either prior to or on delivery. You have five (5) days to report any incident of damage/fault by briefly explaining the damage as well as including any photos. All evidence should be sent to the email address provided on the website. Refunds or replacement of such product either lost in delivery, undelivered or damaged on delivery shall be at our discretion. If possible, we advise that customers inspect the product with the courier present and if the customer observes the product has been damaged, the customer has the right to refuse delivery.

For a return to be accepted, the product(s) must be in good condition, unused, unopened, undamaged (except where the product was already damaged on delivery) and must be in the original packaging. We reserve the right to refuse a returned item/product and have the item sent back to you if we believe the product/item had been damaged due to your fault or negligence or has been opened or used before return. If we accept your return for a damaged/faulty product, we will provide a replacement.

The customer will be liable for any cost of returning the item(s) to us. In exercising their statutory right, should we accept the cancellation, only the original purchase price of the product/item will be refunded, and any outbound delivery charges will not be refunded. In the eventuality of a refund, we will process such refund to the original payment method provided used in making the purchase. Kindly give 21 days for the payment to reflect.

If you wish to cancel an order before an item has been marked as dispatched, you can do this by cancelling the order through your account or emailing us. If the product has been dispatched, then it will be considered a return and you will be liable for delivery back to us.

7. Fraudulent Transactions

We are a user-friendly website with the hopes of creating a positive experience and adequate service for all users. We, therefore, do not condone fraudulent behaviours such as false reviews, identity theft or using another person’s payment information to make a purchase on the website. In the event we suspect you of any malpractice or an attempt to commit fraud, we will assist the bank and police authorities with any investigations including providing them with all the details used to register associated profiles, records of purchases made, card authentication and any communications through or related to the site.

In the event of any claim that your payment card has been used without your permission or any other fraudulent use of payment cards (we are so sorry if this happens), we will assist the bank and police authorities with any investigations including providing them with all the details used to register associated profiles, card authentication and any communications through or related to the site. Falsely making any such fraudulent claims can result in your profile being blacklisted which will affect your future card purchases. Denying a purchase that you have made is illegal and may result in legal action against you, which can lead to prosecution, fines and impairment of your credit rating.

8. Intellectual Property

Subject to other terms in these terms and conditions, all content included on the Website unless uploaded by other Users (such as reviews by other users), including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software are the property of TheHack (http://biohackcore.com) and our affiliates or other relevant third parties. By continuing to use the website, you acknowledge that such material is protected by applicable intellectual property laws. You may not reproduce, reformat, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the website or unless given express written permission to do so by us.
Biohacking Core is a registered trademark owned exclusively by TheHack. Nothing contained on this site should be construed as granting any license or right to use any trademark displayed on this site without the express written permission of TheHack or any other such third party that may own the trademark.

9. Links to Other Websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of TheHack or our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of their use. The inclusion of a link to another site on this website does not imply any endorsement of the sites themselves or those in control of them.

10. Use of the website

When using the website and our service, you shall act in accordance with the following rules:

  1. The means by which you identify yourself must not violate these terms and conditions or any applicable laws;
  2. You must be polite to our staff should you ever contact us via email or other contact methods, you shall not use any swear words or make any racist, sexist, threatening words towards them;
  3. You must not display, publish, copy, print, post, modify or otherwise use the Site and the information contained therein for the benefit of any third party or website without our prior written consent;
  4. Your reviews or comments on the product must not violate the terms of this agreement or contain prohibited information such as racist comments, swear words, sexiest words or other threatening information. We have the right to take down any comment/review that violates this provision;
  5. Any attempts to publish or send malicious content with the intent to compromise this site or another member’s account or computer environment is strictly prohibited;

11. Termination and Cancellation

We may terminate your account If we observe you have breached any terms of this agreement. You will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons. If we terminate your account, any current or pending orders or payments on your account will be cancelled and provision of services will not commence.
TheHack reserves the right to cancel orders or payments without stating reasons, for any reason prior to processing payments or fulfilling your order.

12. License

By providing reviews or comments about the product or our site, you hereby grant us the non-exclusive and non-transferable license to use such review/comment for promotional and marketing purposes. We promise that such comment/review shall be used reasonably and legally without any prejudice against you.

13. Services, Pricing and Availability

Whilst every effort has been made to ensure that all descriptions of services and products available on our site correspond to the actual services and products, we are not responsible for any variations from these descriptions. All pricing information on the website is correct at the time of going online. TheHack reserves the right to change prices and alter or remove any special offers from time to time and as necessary.

14. Our responsibilities/Warranties

Your safety when using our site is paramount to us. Hence, all reasonable skills and care shall be taken to ensure your safety when using our website. Please kindly note that whilst your security is paramount to us, remember that no method of transmission over the Internet, or method of payment is 100% secure. While we strive to use commercially acceptable means to protect your transactions on our website, we cannot guarantee its absolute security.
We will do our best to maintain the operation of the site for the service, however, we may need to temporarily suspend the service for operational reasons (e.g., for repairs, planned maintenance or upgrades). We promise to restore the service as soon as reasonably possible after any suspension.

If we cannot do what we have promised in these terms because of something beyond our reasonable control (including, without limitation, disputes involving our employees, affiliates, partners) we will not be liable for this.

15. Disclaimers

We try to eradicate any errors from our website and ensure the absolute safety of our users. Nonetheless, you agree and understand that it is impossible to deal with all issues. This site and product are made available to you on an “as is”, “with all faults” and “as available” basis. You understand that we are incapable of monitoring, controlling, or vetting every user’s content. As such, your reliance on any comment made by another user on the product shall be at your discretion and risk. We do not make any warranty or representation that the Website and/or our service or product sold will meet your requirements, that it will be fit for a particular purpose, that our site will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of the website, service, or product. Accordingly, TheHack is not liable to you for any loss or damage that might arise, for example, from the site’s inoperability, unavailability, or security vulnerabilities or from your reliance on the quality, accuracy, or reliability of the stories of other users, and any purchases or sales made.
Whilst we do our best to ensure that the website is secure and free of errors, viruses, and other malware, all users are advised to take responsibility for their security, that of their details, and computers. Third-party websites with links from the site have not been verified or reviewed by TheHack, the use and access of such third-party websites are made at your own risk.

In lieu of all other remedies, your sole remedy against TheHack for any breach, otherwise in contract, tort, or by statute, is a refund of the amount paid by you.

Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice (including after you have submitted your order).

16. Use of Product

When you purchase the product, you agree to follow the instructions on how to use the product provided on the pamphlet. We shall not be held liable for any loss, damage, pain, or death resulting from your negligence or omission to follow the instructions provided on the pamphlet (stating how to use the product).

17. Modification of Service and these Terms and Conditions

TheHack reserves the right to change the Website, its content, or these terms and conditions at any time. You will be bound by any changes to the terms and conditions from the first time you use the website following the changes.
We shall provide you with reasonable notice if we make any change to this website except where we are required by law to effect such change immediately or where there are reasonable reasons to make such changes e.g. in the cases of fraud, defective products, and other reasons as we may see fit. If we are required by law to make any changes to terms and conditions, these changes will apply automatically to any transaction currently pending in addition to any transaction placed by you in the future.

18. Limitation of Liability

To the maximum extent permitted by law, TheHack accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the website or any information contained therein. Users should be aware that they use the website and its content at their own risk. We accept no liability for any disruption or non-availability of the website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
Unless it is caused by us and is reasonably foreseeable, we will generally not be liable for:

  • any incorrect or inaccurate information on the site and all interruptions to or delays in updating the website;
  • the infringement by a user of any third-party intellectual property rights;
  • any amount or kind of loss or damage due to viruses or other malicious software that may infect a user’s computer equipment, software, data or other property caused by persons accessing, using or downloading the site, or from transmissions via emails or attachments received from TheHack or its licensees;
  • negligent use of the product by a buyer.

19. Force Majeure

If TheHack is unable to perform any of its obligations by reason of fire or other casualties, strike, an act or order of public authority, an act of God, or other cause beyond the control of TheHack, then we shall be excused from such performance during the pendency of such cause.

20. No Waiver

Any default, delay, or omission of any of the provisions of this Agreement by either Party will not be construed as a waiver of any subsequent breach of the same or other provisions. We are entitled to still pursue any omitted or failed payment by you at any time.

21. Severability

In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this Agreement.

22. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless TheHack, its respective affiliates, employees, agents, hired sub-contractors, and permitted successors and assigns that occur in connection with this Agreement, against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from or arise out of any act, fault, negligence or omission by you. This indemnification will survive the termination of this Agreement.

23. Resolving disputes

Any dispute arising from this Agreement between users and TheHack shall be resolved through mediation. If the dispute cannot be resolved through mediation, then the dispute will be resolved through binding arbitration conducted by an expert arbitrator as may be agreed upon by the parties.

24. Third-Party Rights

Nothing in these terms and conditions shall confer any rights upon any third party. The agreement created by these terms and conditions is between you and TheHack.

25. Law and Jurisdiction

These terms and conditions and the relationship between you and TheHack shall be governed by and construed in accordance with laws and courts in Netherlands.

26. How to contact us

If you have any questions about our company’s terms and conditions, or you would like to exercise one of your data protection rights, please do not hesitate to contact us on the contact information provided on our website.